Upon booking personal training sessions you are entering into a non-refundable agreement.
Minimum cancellation notice of 24 hours or client will be charged the full session fee (or hour will be deducted from programme (if on a package plan). Emergency cancellations will be dealt with at the discretion of the personal trainer.
Any lost time due to late arrival will not be made up at the end of the session. If client does not arrive within 20 minutes of designated time slot the session will be marked off and client will be charged in full for that session/deducted from package. If you are injured or obtain a long term illness in which you are unable to attend training sessions for 3 months or longer, you are able to transfer your sessions to another suitable person. If you are able to present a doctor’s certificate as evidence of injury or illness a refund option can be discussed with the personal trainer in extreme circumstances.
Sessions can be paid for by bank transfer only. I do not accept cash or cheques.
For bank transfers please use:
Jo Spaull Fitness & your name as your reference.
Account number: 91218086
Sort code: 09-01-28
Full payment is to be made on or before the commencement of the first session (unless otherwise discussed). Failure to do so will result in postponement of sessions.
Rates and prices can vary at any time at the discretion of the personal trainer. All changes to pricing will be discussed with existing clients.
Commencement of training sessions is a confirmation of agreement to the terms and conditions stated above. Sharing of information provided as part of your package to third parties is prohibited and subject to copyright.